QlikView for Healthcare

Improve Patient Outcomes, Operational Efficincy and Profitability in Healthcare Delivery with QlikView

Rapidly integrate and analyze business intelligence data from clinical, financial and resource management systems for better operations and improved quality of care. Empower healthcare workers with decision support anywhere, anytime.

Decision Support for Healthcare Providers

Healthcare providers face rising costs, long revenue cycles, bad debt, and charity write-offs. The public demands transparency and accountability. The healthcare industry is shifting to Evidence-Based Medicine (EBM), Pay for Performance (P4P), Diagnosis-Related Groups (DRG) and Consumer-Directed Health Plans (CDHP). Capabilities are needed to quickly integrate and analyze business intelligence data across healthcare and hospital systems.

With the QlikView Business Discovery platform, healthcare providers can:

  • Improve patient care with shorter wait times from synchronizing resource scheduling with patient flow models
  • Improve patient safety from immediate access to consolidated diagnostic information, reducing opportunities for medical errors
  • Reduce healthcare operational costs from analyses of resource utilization, materials stocking levels, purchasing options, and supplier performance
  • Optimize revenue cycle management from reducing the time and cost to collect reimbursements
  • Ensure trusted and timely regulatory compliance by delivering on key operational, patient safety, and quality of care metrics

The QlikView Customer Experience

Discover why more than 500 healthcare providers spanning hospitals, nursing and residential care facilities, and ambulatory services worldwide have turned to QlikView to overcome business intelligence challenges and improve performance.

Award-winning self-service BI for the healthcare industry

QlikView has been recognized by Fierce Health IT, a leading healthcare IT news organization, as disruptive technology for the healthcare industry. More than just making healthcare operations more efficient, the QlikView Business Discovery platform has also been cited for its innovation and benefits to society by organizations such as the World Economic Forum (Technology Pioneer) and the Computerworld Honors Laureate Program (21st Century Achievement Award for “Business Software that Saves Lives”).

Empowering Healthcare Workers

Clinical Operations

Unify clinical automation with business processes

The value of clinical automation systems to deliver real operational and cost benefits depends on the ability to integrate their information-rich data stores with established clinical and operational processes. Using the QlikView Business Discovery platform, healthcare clinicians and administrators can:

  • Simplify compliance reporting, patient administration, and transitions to Electronic Medical Records
  • Improve patient flow models and monitoring metrics
  • Benchmark and track performance against similar facilities
  • Institute clinical care optimization methodologies

Care Delivery

Expedite access to critical information for better patient care

Advocates of EBM believe this approach will indeed improve care and reduce costs. Difficulties lie in searching for and getting access to evidence data. Using the QlikView business intelligence solution, healthcare physicians and supporting medical staff have been able to:

  • Save precious time in ERs and ICUs
  • Improve decision-support for Computer-based Patient Record system
  • Streamline and track the effectiveness of EBM processes
  • Identify and track key patient safety and care quality metrics

Resource Planning & Utilization

Optimize resources based on demand

Healthcare facilities experience fluctuating capacity. Underestimating demand for appointments and procedures can leave patients waiting, reducing satisfaction and perceptions of care. Overestimating underutilizes clinical staff, increasing costs. Using the QlikView business intelligence solution, healthcare providers have been able to improve resource planning and utilization—based on demand—in areas such as:

  • Use of facilities, including ER, OR, ICU, testing rooms and patient beds
  • Scheduling of equipment and patient tests
  • Shift planning and scheduling of clinicians and support staff
  • Staffing adjustments due to variations in patient census, as well as staff vacations, sick days, holidays, family leave, weather emergencies, retirements, etc.

Supply Chain Management

Make smarter purchases at economies of scale

Medical supplies, pharmaceuticals and third party support services consume 30 to 40% of a hospital’s budget. Supply chains are segregated with insufficient links to hospital systems. The resulting inefficiencies impact financial performance, hinder the availability of patient services, and limit the full use of revenue-generating facilities. Using the QlikView business intelligence solution, hospitals and entire health systems:

Using QlikView, emergency service agencies can:

  • Monitor stock usage and inventory across the enterprise in real time
  • Align stocking levels with usage demands
  • Improve volume pricing through hospital or system-wide purchases
  • Gain clear understanding of costs, service levels and performance of competing vendors to negotiate best value for supplies and services

Revenue Cycle Management

Control the revenue cycle

High costs and fears of lower reimbursements from emerging P4P, DRG and CDHP insurance models increase the urgency to accelerate revenue cycles and reduce the underlying cost of collections. Using the QlikView business intelligence solution, healthcare CFOs, financial analysts and accounting professionals have been able to:

  • Gain visibility across functions affecting cash flow, net cash, bad debt and cost-to-collect
  • Improve processes for patient admissions, claims administration, denial management, fraud detection, and insurer contract management
  • Increase cost capture during care delivery
  • Reduce burdens of P4P and DRG tracking, reporting and cost accounting


Institute a culture of profitability

Too many healthcare facilities either lose money or just break even. Financial reporting is manually intensive, which increases regulatory compliance costs and limits visibility into the true underlying causes of financial performance.

Using QlikView, healthcare finance departments can:

  • Automate planning, budgeting and forecasting tasks
  • Profile costs and revenue by facility, practice, physician, procedure, etc.
  • Track actual spending versus budget by department
  • Improve Revenue Cycle Management (link to tab 2)
  • Reduce time and cost of financial compliance reporting (IFRS, SOX, etc.)
  • Monitor cost controls and impact on bottom line performance