Decision Management

Increase the value of your customer, partner and internal interactions

IBM SPSS Decision Management provides non technical business users  with a simple,
‘three-click” automated modeling and scoring web interface. This enables users to apply extensive knowledge of business process and customers to generate
more predictive models and business rules that automate decision-making. Traditionally, low volumes of decisions are automated and millions of
small decisions are made by individuals, such as:

  • Alerting a call centre agent to the risk of a churning customer
  • Recommending corrective action for a failing student.

This leads to a low consistency in decision and results.

With greater volume of decisions automated through IBM SPSS Decision Management, there is less volume of disparate decision made by individuals, leading
to a higher consistency in results which lowers the risk of costly mistakes and maximizes the positive impact of good decisions.

Three Clicks to Smarter Decision Making

With IBM SPSS Decision Management, business users can optimize decisions in three simple clicks.Build a predictive model within a configurable Web browser interface.  
  Run simulations and "what if" scenarios that compare and test the best business outcomes. 
Deploy models into an operational system to automatically deliver optimized decisions at the point of impact. Roll back insight gained, creating a system in which decisions grow more effective with each iteration.