SIFT_Analytics_ITSM_Workshop

AI-Driven ITSM Workshop

Join us for a dynamic 2-hour workshop focusing on how Gen AI transforms the IT Service Management experience for your IT organization and for agents, resulting in increased productivity and accelerated agility.

 

Participants will have the opportunity to experience the transformative power of AI firsthand and leave with actionable insights that will empower your IT organization to achieve its IT Service Management transformation goals.

 

This workshop is ideal for IT Directors and Managers, Service Management and Service Desk professionals, and IT Support Managers who are seeking to harness AI and lead the team through the next wave of IT Transformation

Hands-On Workshop Benefits

 

  • Gain insights into implementing AI-driven strategies within your organization

  • Exposure to AI-ITSM with Hands-On experience and practical applications

  • Actionable strategies that enhance IT productivity and improve agents experience

Event Details

Date: 4 March 2025 (Tuesday)

Time: 3:00 PM - 5:00 PM

Venue: SIFT Office
600 N Bridge Rd, #12-05 Parkview Square, Singapore 188778

Register Here

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    Elevate ITSM with AI-first experiences

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    0 %

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    0 %

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    solution payback period
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    Channel freedom

    • Digital and traditional channels
    • 40+ languages supported
    • Mobile SDK

    Conversation engagement

    • AI-powered chatbots
    • Unified inbox and agent workspace
    • 360° customer view

    Advanced ticketing

    • AI-powered automations
    • Collaboration
    • Intelligent workflows

    Extensible platform

    • Native AI
    • Enterprise scalability and security
    • Marketplace apps