fin_ai_sift_analytics

The highest-performing AI Agent for all your customer service

🟥 WATCH – A NEW STANDARD IN AI CUSTOMER SERVICE

Fin resolves more queries than any other AI Agent

With an average resolution rate of 62%, Fin resolves more queries than any other AI Agent—including the most complex queries and multi-step processes like refunds, account changes, or technical troubleshooting.

🟥 RANKED #1 AI AGENT ON G2

 

 

Fin AI Agent is currently ranked first in G2’s AI Agent category, with the highest number of reviews.

 

Read the report ↗

 

 

🟥 TRUSTED BY THOUSANDS LIKE MONDAY.COM and SHUTTERSTOCK

Zapiet

Support Manager

The results we have seen with Fin are groundbreaking, double-digit gains in engagement and resolution rates. Never have I seen a piece of technology so seamless to integrate, just a few clicks and you suddenly have a 24/7 new teammate!

Peddle

Assistant General Manager

Fin helps Peddle save $163K annually by cutting support volume in half.

Gamma

Head of Customer Experience

Fin successfully managed 83% of conversations, leaving only 17% for our team.

🟥 UNMATCHED CAPABILITIES

Complete capabilities. Total Control.

Fin’s industry-leading capabilities let you analyze, train, test, and deploy, all in one workspace.

It’s designed to help you fine-tune quality and drive continuous performance improvements—no code required.

 

Analyze

Monitor, analyze, and optimize Fin by spotting trends, filling content gaps, and fixing quality issues topic by topic.

Train

Customize Fin's tone of voice, teach it your support policies, and configure how it handles complex tasks in over 45 languages.

Test

Test answers, review the sources and settings that shape them, and get tailored recommendations to optimize performance.

Deploy

From email and live chat to phone, SMS and social - Fin can answer any question, across any channel, any time.

🟥 UNRIVALLED PERFORMANCE

Fin outperforms every competitor.

With an average resolution rate of 65%, Fin resolves more customer questions than any other AI Agent. In every head-to-head test, Fin wins.

 

🟥 UNRIVALLED PERFORMANCE

Fin works with any helpdesk

Fin integrates with any helpdesk like Intercom, Zendesk, Salesforce, and more – no migration required