Our Solutions


With the vast amount of data telecommunications companies accumulate, business models can be refined, if only insights can be gleaned from thesedata. Key business drivers center on becoming more customer centric, creating the operational synergies to efficiently bundle and deliver innovative products and services while broadening brand value.

Are you using data to help you gain a competitive edge?

Predict churn customers

Deploy powerful data modelling software to reveal deep insights into customer behaviour – predicting whether customers are likely to churn and which handsets they are likely to choose.

Create compelling advantage with compelling customer experience analytics

Extend customer lifetime value. Use agile analytics to quickly adapt to changing market demands. Reduce customer churn.

Evaluate expansion prospects and find hidden opportunities

Finding new customers is a struggle for every business and a crucial part of any telecommunications companies analysis initiatives. Find an easier way of analysing networks for expansion opportunities.

Consumer Products

Businesses must anticipate and respond quickly to changing consumer demands to achieve competitive advantage. Therefore, improving strategic alignment, strengthening customer focus, and being able to see the impact of sales, supply and financial decisions are critical to the success of your company.

Real-time access

Run reports and create dashboards quickly to detect market changes and product sales in real time. Respond quickly to new opportunities and improve business performance.

Strategically allocate inventory

Juggle fulfillment to save production costs. Perfect stock unused in one channel or location can be diverted to meet fulfillment requests from other channels or locations.

Nurture customer engagement

Understand factors influencing the consumer, allowing you to nurture engagement with greater precision and deliver timely, relevant communications that drive increased revenue, brand loyalty and consumer advocacy.


Educational institutions face high expectations of continuous performance improvements and efficient operations. But to meet these expectations, administrators and educators need to make the right decisions based on data that is spread across multiple enterprise systems, documents and websites.

Within this data are the insights they need to answer key questions that are critical to success.

Understand school enrollment trends to plan for future growth

See student applications, admittance and enrollment in a single view. Find and understand the trends in student acceptance to better allocate resources.

Make better institutional decisions

Prep, blend and analyze multiple data sources from across your university to help you answer the most pressing student questions.

Confidently manage the digital campus

Create a comprehensive and secure digital record for your students, employees, donors and any other constituents you serve.

Energy and Utilities

There is more and more pressure on energy and utility companies to deliver cost-effective and reliable energy sources, while keeping environmental concerns in mind.

At the same time, consumers are demanding more control over their own energy consumption.

Companies need insights into performance and usage across the network to make more effective decisions.

Ability to predict and prepare

for weather events that can disrupt the electrical distribution network, enabling proactive allocation and deployment of resources—people and equipment—to minimize the time it takes to restore power.


Planning of repairs or maintenance through greater visibility of supply chain resources, allowing better scheduling, reducing outages Operational performance and efficiency through a full 360 degree view of both resources (skills, schedules, availability) and key assets

Maximize up-time

Comply with regulatory requirements with a best practices based repeatable workflow Minimize fuel costs and maximize load capacity to improve profit margins - Score customers on their likelihood to switch to another provider to proactively intervene and retain them

Financial Services

Financial services companies are drowning in data. Firms need smarter systems to manage the flow of information and turn data into decision-making tools, readily at their finger tips. By using analytics, financial services companies can better manage risks, reduce costs and strengthen customer relationships.

Easily access documents

By automating paper-based processes with powerful workflows, they increase service levels and proactively manage regulations.

Transform decision-making to drive profitable outcomes

Disparate and incomplete information stands between events and actions. Break down the complexity of disparate data, and deliver analytical insights to those who need it, instantly. Accurate information drives better decisions and profitable outcomes.

Gain a complete and consistent view of all key profitability drivers

Manage risk effectively. Analyze results and identify and predict trends in channels, regions, products, demographics and customer behavior. Help meet regulatory demands


Around the world, citizens are demanding more and better services. Economic pressures are forcing reductions in cost, fraud and waste. Rising environmental concerns are increasing pressure to lower carbon emissions. Local law enforcement agencies are fighting to reduce crime rates, while national agencies work to combat terrorist threats. Integrate and analyze data from all of your agencies, organizations and applications, uncovering the answers to essential questions.

Defense and security

Ensure readiness and mission effectiveness while improving efficiency and reducing costs. Analyze intelligence at a global, national or local level. Streamline facility costs and improve inventory management.

Smarter decision making

Achieve critical insights by incorporating sample design into your survey analysis. Use specialized planning tools as you work with complex sample designs, such as stratified, clustered or multistage sampling.

Predict and target citizens' needs

Investigate the relationship between variables when studying citizen preferences or analyzing budgets. You can also easily predict categorical outcomes and perform classification of data.


Healthcare providers and payers face a difficult challenge: balancing patient outcomes with healthcare costs.

Patients who need care must be able to access that care quickly and easily.

Individuals at high risk of serious health problems need to know how to better manage their conditions to reduce admissions and improve their quality of life.

Healthcare organizations can use key insights to optimize business and patient outcomes.

Provide optimal treatment options

Use predictive analytics to improve the delivery of health care by effectively and efficiently investigating all available treatment options, thereby driving down health care costs.

Optimize resources based on demand

Improve resource planning and utilization, based on demand, in areas such as: Use of facilities, including ER, OR, ICU, testing rooms and patient beds Scheduling of equipment and patient tests Shift planning and scheduling of clinicians and support staff

Easy integration with healthcare applications

Integrations with existing applications ease transitions to new software, improve user adoption and satisfaction and eliminate switching between screens to find the right information.

High Tech

Collaborate closer with value chain partners to support innovation, reduce risk and cost during development cycles. Improve the accuracy of demand and supply forecasts and track leading indicators to adjust operations to reflect market changes, drive availability and improve operational efficiency.

Experience management

By creating and refining relevant and timely products and processes with insights derived though customer analytics, customer satisfaction is improved

Blend data from disparate sources to:

Create revenue and quota dashboards for direct, channel & OEM sales Embed the solution within your applications to deliver customer-facing analytics

Empower sales and marketing

Drive sales across an extended partner network. Protect intellectual property. Discover new customer insights and business opportunities.


In order to anticipate, or quickly respond to, demand and supply changes, manufacturers need to improve strategic alignment, strengthen customer focus and gain visibility into impact of customer, supply and financial decisions.

Production line continuity

Identify when internally used production machinery, equipment and assets are likely to fail or need service, and can perform preventive maintenance to maximize production uptime and minimize disruptive, costly unscheduled downtime.

Operate leaner, smarter and more profitably

Gain real-time visibility across the extended manufacturing value chain. Collaborate more closely with partners and customers to drive efficiencies and meet demands for new and existing products and value added services.

Improves on security and governance goals

Decreases incentive process time Speeds accounts payable processes Improves information access Supports compliance efforts Improves dealer relations


Organisations have to understand what consumers want, and work the dynamics of supply and demand to fulfill that requirement. They need the best tools available to win customer and brand loyalty.

Analytics transform how consumers communicate, research and shop for goods and services. Pairing retail data analytics with social media insights and other internal and external, structured and unstructured data can help you find new and faster ways to optimize assortment, understand demand and engage consumers in a smaller, always-on world.


Performance management and business analytics provide organizations with complete visibility into and across their supply chain. It brings together data residing in different systems and at multiple levels of granularity.


Analyze trends in operations, and build financial models and sales forecasts to make better decisions about resources and suppliers as well as new products. Take pre-emptive action to prevent inventory shortfalls, delays and other events that hurt performance.

Maintain compliance

Eliminate the high cost of storing paper and finding documents as well as manual processing Improve ompliance with multiple regulations in departments across the company Stronger security and tracking


Steer your business performance more effectively by providing the speed, agility and foresight you need to compete successfully. Finance and business users across companies of all sizes can synthesise information, uncover trends and deliver insights to improve decision making throughout the organisation. 

Automate your manual processes and collaborate on planning, budgeting, forecasting and analysis. Perform powerful, what-if scenario modelling for insights into product, customer and sales channel profitability.

Financial planning and analysis

Optimize forecasting to increase revenue and reduce costs. Consolidate data from multiple sources for better planning and budgeting. Align governance models with business strategies for greater transparency.

Expense management

Transform visibility into cost-reduction opportunities. Reduce costs and expenses. Manage and investigate expenses in real-time. Understand spending trends.

Revenue and profitability management

Shift the focus to business decisions that drive profitability. Deliver a consolidated view of revenue and profits. Maximize revenue, market share and tradeoffs. Reduce slippage.


HR analytics enable organizations to use their wealth of employee data to make better decisions about their workforces and improve operational performance. From attracting top talent, to accurately forecasting future staffing needs or improving employee satisfaction, HR analytics tools empower organizations to align HR metrics with strategic business goals.

Improve employee satisfaction

Discover the underlying reasons for employee attrition and identify high-value employees at risk of leaving.

Total rewards

Link workforce utilization to strategic and financial goals for improved business performance, and identify the factors that lead to greater employee satisfaction and productivity.

Enhance recruitment

Forecast workforce requirements and determine how to best fill open positions and prioritize and target applicants who are most qualified for a specific position.


Expectations are set. IT is more than just infrastructure. You have to go far beyond that traditional support role and directly contribute to the strategic objectives of the business.

Analytics helps IT professionals to get a complete, holistic, view of helpdesk data, which improves tracking, analysis and management of IT queues, turning all the information you have about your department into efficient, effective operations.

IT infrastructure

Predict technology needs and manage inventory distribution. Track equipment inventory, distribution and ownership. Forecast and align technology spend to organizational needs. Manage IT asset lifecycle costs.

Software and licensing management

Optimize the purchase, maintenance, utilization and disposal of software assets—from procurement to disposal. Reduce costs by preventing over payments, unnecessary purchases and inflated maintenance. Increase visibility into software license usage across the organization.

Network governance

Ensure data quality. Improve system efficiency. Monitor and manage log analysis. Identify and investigate unusual activity. Minimize and re-mediate potential risks.


Marketing analytics provides marketers with the insights they need to gain superior results. It helps them understand which actions will build more profitable relationships with customers, how to generate better ROI from marketing programs, and how to transform the flood of social media data into successful marketing strategies. Marketing analytics helps marketers of all roles make smarter decisions and improve outcomes.

Campaign performance

Optimize marketing strategies. Make the customer journey more compelling. Track and measure campaign performance. Improve targeting, conversion and ROI. Analyze customer sentiment and increase brand awareness.

Customer segmentation

Deliver greater ROI — target the right prospects and your most valuable customers. Improve customer segmentation and conversion. Specify targets for up selling and cross selling. Measure KPIs like customer lifetime values, activation and churn.

Web analytics

Integrate channels to deliver a consistent brand experience. Improve brand awareness and customer loyalty. Identify threats and opportunities. Analyze market shifts, customer sentiment and trends


Analyze and segment. Target customers and prospects to increase conversion rates and revenue. Manage pipeline and forecast. Improve tracking of performance against goals.

Sales Representatives

Freely explore sales data to improve targeting and call-list quality. Boost revenue. Uncover new cross-sell and up-sell opportunities. Increase conversions.

Sales Management

Improve pipeline control and revenue performance. Identify risks to revenue. Test potential solutions. Create better collaboration between managers and sales teams.

Customer Relationship Management

Empower your sales teams with direct access to real-time data on customers and inventory. Make smarter decisions with timely CRM data. Take the complexity out of analysis.