Navigating Digital Transformation Together

Empowering Social Service Agencies

“Social Service Agencies need to be strong in various areas such as people management, digitalisation and innovation to excel.” – Masagos Zulkifli, Minister for Social and Family Development


The role of leaders in SSAs has significantly evolved, transitioning from day-to-day oversight to strategic IT leadership.


In this new landscape, leaders must navigate complex technology options that can drive growth and digital transformation within social services, making their choices a game changer.


Joining the advocate to support our very own social service professionals, SIFT and AWS will host a workshop to empower SSAs to navigate their digital transformation journey.

 

 

Join us in accelerating the digital transformation of the social service sector, enabling agencies to better meet the needs of their communities through innovative technology and strategic IT leadership.

 

Source: Social service agencies to get more than $100m over three years to help attract, retain talent | The Straits Times

Key Workshop Highlights

 

  • Digital Transformation Roadmap: Participants will explore how their daily operations and services can be transformed through advanced analytics and machine learning.

    • Data Discovery & Analytics: Provides SSAs with a holistic view of their operations and activities, enabling them to refine their processes strategically

    • Machine Learning: Gain insights into machine learning applications in social services, offering tools to predict and respond to community needs more effectively

  • Cloud Literacy:  Equip participants with a deeper understanding of cloud technologies and their advantages, empowering them to make informed decisions about integrating these solutions into their operations.
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Agenda

3:00 PM - Introduction to Social Service Digital Transformation

Explore the fundamental principles of digital transformation within the social service sector. Attendees will gain insights into the key drivers of digital transformation and the potential challenges and opportunities it presents for social service organizations.

3:30 PM - Cloud Literacy for Social Service Sector

This part focuses on building cloud literacy skills among social service professionals. 

4:00 PM - Coffee Break

Take a moment to relax and network with fellow attendees during the coffee break. 

4:20 PM - Delivering Analytics and Insights

Participants will be guided through the process of analyzing their organization data and ways to generate meaningful insights. 

4.40 PM - Advanced Analytics and Machine Learning

Equip participants with practical knowledge in advanced analytics and machine learning.

5:00 PM - End

Concluding the day’s events.