In collaboration with Freshworks, SIFT Analytics Group Vietnam showcased how an omnichannel strategy makes a huge impact on your customer experience. The omnichannel strategy enables customers to reach out anywhere they want and ultimately receive a consistent response, revolutionizing your customer service.
For more information, enquiries, demo or workshop requests, feel free to contact us below.
Freshchat – Delight your customers across support, sales, and marketing.
Freshdesk Support Desk – A comprehensive helpdesk for exceptional customer service.
Freshdesk Omnichannel – Delight your customers with effortless omnichannel service.
Freshdesk Contact Center – A reliable and smart call center solution for effortless customer experience.
Freshdesk Customer Success – Protect revenue, increase customer value, and strengthen customer relationships.
Freshservice – Right-size your IT and service management.
Freshservice for Business Teams – Streamlines business processes across the whole organization.
Freshsales – Grow your revenue fast with context-driven sales.
Freshsales Suite – Unite sales and marketing around the customer with an all-in-one CRM.
Freshmarketer – Personalize your marketing with simple, powerful automation.