The Road to a World-Class Campus Experience

We aim to cover the 4 Priorities for a Modern Campus:

— Establish a One-Stop Campus Services
— Deliver IT support Anywhere, Anytime
— Ensure Campus Continuity
— Improve Staff Productivity

The event is designed for Leaders and Human Resource department of the Education sector in Thailand. 



The Power of Freshworks: A Comprehensive Solution Showcase

Discover the realm of Freshworks CX & EX SaaS solutions tailored for the education sector. Whether it’s bolstering support for students and alumni (CX) or empowering instructors and staff (EX), this session will delve into the seamless AI-driven omnichannel chat experiences. Experience the synergy of Freshworks, offering a centralized gateway to all campus services through a unified platform, harmonizing data and standardization to provide a panoramic 360-degree insight into customer and employee lifecycles.

Innovating Education: Redefining the Student and Employee Experience

Dive into the ever-evolving landscape of Freshworks CX & EX trends within the education domain. Through illustrative use cases, witness how Freshworks adapts to your university’s unique needs with unparalleled flexibility. Each use case illuminates the intricacies universities face and demonstrates how Freshworks rises to the occasion, presenting innovative solutions that could redefine your university’s progress. Join us to explore these transformative possibilities and chart a course towards enhanced university experiences.

Why Attend:

  • Discover solution for modern and convenient campus experience.
  • Reduction in campus service issues and outages.
  • Transcends traditional silos and enhance service desk efficiency

Registration is FREE.

Event Details:

Date: 9 November 2023, Thursday

Time: 1:30 PM – 5:00 PM

Venue: SIFT Thailand Office,
CW Tower A, A3001/2, 30th Floor, 90 Ratchadaphisek Road, Huai Khwang, Bangkok 10310, Thailand


  • 2:00 PM — Registration
  • 2:15 PM — Welcome Keynote: Discovering SIFT Analytics
  • 2:30 PM — The Power of Freshworks: A Comprehensive Solution Showcase
  • 3:00 PM — Innovating Education: Redefining the Student and Employee Experience
  • 3:40 PM — Q&A and Closing Remarks
  • 4:00 PM — Drinks and Networking


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    Thanaphon Bouthong

    Sales & Marketing Executive,

    SIFT Analytics Group Thailand

    Poomchai Jitchai

    Analytics Consultant,

    SIFT Analytics Group Thailand

    Petchpragai Tanpoonkiat

    CX, Solutions Consultant,

    SIFT Analytics Group Thailand