Retail and Logistics in 2024 calls for a shift in the ITSM landscape, with the mainstream role of Artificial Intelligence (AI) in transforming workplaces.

Based on our fact-finding, most organizations, including leading ones, struggle with fragmented processes, where siloed departments use disparate systems and methods, leading to inefficiencies, errors, and poor coordination that hinder operations and profitability. And this is just one of many challenges they encounter.

Sign up now and join us for an engaging roundtable discussion on the transformative power of AI in ITSM. We’ll explore how AI is reshaping agent experiences, the challenges it brings, and how to stay ahead in the rapidly evolving AI revolution.