Construction Business Trends: Modernizing Outdated ITSM Systems
The construction industry is becoming more dependent on IT to manage employee needs and resources. However, without effective IT systems in place, projects can suffer from wasted time, missed growth opportunities, and ultimately, reduced profitability. A modern IT Service Management (ITSM) solution can help streamline processes, improve service delivery, and foster growth.
IT Roadblocks that Construction Businesses Face Today:
As construction companies grow, the volume of IT service requests increases, and without automation, this can result in a growing backlog of tickets. This backlog not only hampers IT efficiency but also negatively impacts overall employee productivity.
Construction projects are time-sensitive, and IT delays can lead to costly setbacks. Ensuring prompt resolution of IT issues is essential to keep construction operations on track and avoid unnecessary disruptions.
Effective IT management goes beyond solving problems; it provides valuable insights into service performance, SLAs, top issues, and more
Freshservice ITSM Solutions we provide:
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Customer Stories (Construction Business)Â
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Connect with SIFT Analytics
As organisations strive to meet the demands of the digital era, SIFT remains steadfast in its commitment to delivering transformative solutions. To explore digital transformation possibilities or learn more about SIFT’s pioneering work, contact the team for a complimentary consultation. Visit the website at www.sift-ag.com for additional information.
About SIFT Analytics
Get a glimpse into the future of business with SIFT Analytics, where smarter data analytics driven by smarter software solution is key. With our end-to-end solution framework backed by active intelligence, we strive towards providing clear, immediate and actionable insights for your organisation.
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Headquartered in Singapore since 1999, with over 500 corporate clients, in the region, SIFT Analytics is your trusted partner in delivering reliable enterprise solutions, paired with best-of-breed technology throughout your business analytics journey. Together with our experienced teams, we will journey. Together with you to integrate and govern your data, to predict future outcomes and optimise decisions, and to achieve the next generation of efficiency and innovation.
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