SIFT_Analytics_Freshworks

Transform every customer interaction into a unique customer experience

AI-driven customer service automation boosts engagement, satisfaction, and sales, empowering you with insights for smarter decision-making.

Key Takeaways of Freshworks Customer Service Suite

  • The Evolution of Customer Experience
  • Revolutionize the Future of Customer and Employee Experience at Scale
  • Freshworks Customer Service Suite — an AI-First, omnichannel solution

Now that you've seen it, try it hands-on!

Try your hand with Customer Service Suite — If you have a specific use case, let us know, and we’ll customize the session to suit your organization’s needs!

Top Finance Solutions 2024

Financial Reporting Automation

Financial reporting automation solutions streamline and expedite the process of preparing, generating, and distributing financial reports within an organization. Here’s a quick overview of the benefits:


➡ Reduce the time required to compile and generate financial reports.


➡ Minimize the risk of human errors and ensures uniformity across all financial documents. 


➡ Financial data can be updated and analyzed in real-time

Audit Automation

Given that audits are continual and iterative processes, it’s important to optimize workflow efficiency by automating tasks ranging from data collection through to reporting. Here’s a quick overview of the benefits:

 

➡ Eliminate the manual processes and delays.

 

➡ Minimize the risk of human errors and ensures uniformity across all audit documents. 


➡ Audit reports can be updated and analyzed in real-time

 

Risk Regulatory Automation

Risk regulatory automation plays a crucial role in various aspects of compliance management. They streamline the process of monitoring, tracking, and reporting risks and controls, ensuring that organizations remain compliant with regulatory standards. Here’s a quick overview of the benefits:

 

 

➡ Alerts and notifications sent by automated systems keep stakeholders informed about upcoming regulatory deadlines, changes in regulations, or significant risk events, enabling timely action and response.

 

 

➡ Strengthens risk management processes while ensuring compliance with regulatory requirements, reducing manual effort,

Compliance Automation

Compliance automation streamlines the process of monitoring and tracking financial transactions to ensure compliance with relevant regulations Here’s a quick overview of the benefits:

 

➡ Facilitate the implementation and enforcement of internal controls and policies governing financial activities.

 

 

➡ Enhances the auditability of financial processes by providing comprehensive audit trails that document all actions taken within the financial system.

 

Month-End Close Automation

Month-end close automation accelerates the financial closing process at the end of each month. Here’s a quick overview of the benefits:

 

 

➡ Finance teams can set up predefined workflows and rules to automate the sequence of tasks and approvals required for closing the books.

 

 

➡ Provide real-time visibility into the status of the closing process, allowing finance managers to monitor progress, identify bottlenecks, and take corrective actions as needed.

 

 

Tax Automation

Tax automation can aggregate financial data from multiple sources such as accounting systems, ERP software, and spreadsheets. Additionally, automating tax calculation uses predefined rules, tax rates, and algorithms to compute tax liabilities accurately. Here’s a quick overview of the benefits:

 

➡ Tax automation solutions monitor changes in tax laws and regulations, ensuring that organizations remain compliant with evolving tax requirements.

 

➡ Automated reporting features generate various tax forms, filings, and statements required by tax authorities, such as income tax returns, sales tax reports, and VAT filings.

 

Purchase Order Automation

Purchase order automation helps to optimize the procurement process, It encompasses tasks such as requisitioning, approval routing, creation, tracking, and reconciliation of purchase orders.Here’s a quick overview of the benefits:

 

➡ Automated systems enable employees to submit purchase requests electronically, eliminating paper-based forms and manual processes.

 

➡ Purchase order automation tools route purchase requests for approval to the appropriate stakeholders, such as department heads, budget managers, or procurement officers.

 

Finance Forecasting

Finance forecasting predicts future financial performance and outcomes based on historical data, current trends, and future conditions. Here’s a quick overview of the benefits:

 

➡ Forecasting about future conditions that may impact financial performance.

 

➡ Various forecasting models and techniques are used to analyze historical data and project future outcomes.


➡ Finance forecasting is an ongoing process that requires regular monitoring and review to assess actual performance against forecasted outcomes.

 

Win a Grand Prize and Trophy back!

Data Artist Contest

Calling for all Data Artists!

Data has the power to tell captivating stories and reveal hidden insights.

This competition calls for data artists to unleash their boundless creativity as they transform raw data into inspiring visualizations.

Your challenge is to create visually stunning and thought-provoking visualizations, born from the depths of data, that encapsulate the very essence of the underlying information.

Requirements

Participants will have a month to complete their visualization project.

Any topic related to “citizens”. It could refer to healthcare, education, employment, Housing, transport, interests etc. 

You will need to find a suitable dataset to build on the topic and develop the most stunning visualization dashboard.

Explain your dashboard in word document and submit together with the dashboard. No minimum word count.

  • Submission end date: 30 April 2024
  • Winner’s Announcement date: 10 May 2024

Winning Prizes

  • Grand prize: Cash Prize of USD 500 with a Trophy
  • 2nd Prize: Cash Prize of USD 200 with a Certificate
  • 3rd Prize: Cash Prize of USD 100 with a Certificate

How will the competition be judged

Terms & Conditions

  • Accepted Data Visualization Tools: Alteryx, Looker, Power BI, Qlik and Tableau
  • Accepted File Formats: Web link on cloud, XXX, YYY, ZZZ
  • Accepted Max File Size: ????
  • Minimum no. of Dashboard Functions / Pages: ???

Join the Data Artist Contest below:

Upload your Data Visualization Dashboard to automatically join the contest.

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    Dashboard Examples

    Below are examples of Dashboards on Qlik, Tableau and Power BI. Click to enlarge.  

    Mastery Workshop

    Automate your Finance Game with Alteryx​

    25 April 2024, Thursday
    10:00 AM - 12:30 PM

    xxxx xxxxx

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    Agenda

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    Register for Workshop

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      GIẢI PHÁP PHÂN TÍCH DỮ LIỆU TOÀN DIỆN CHO DOANH NGHIỆP

      SIFT_Analytics_Alteryx

      Alteryx là một nền tảng phân tích dữ liệu, cho phép kết hợp, làm sạch và phân tích dữ liệu từ nhiều nguồn khác nhau một cách dễ dàng. Tính năng nổi bật bao gồm: xây dựng quy trình công việc tự động hóa, giao diện đồ họa dễ sử dụng cho việc kéo và thả các thành phần phân tích dữ liệu, hạn chế thao tác coding nhiều nhất có thể và tính năng dự đoán machine learning, giúp doanh nghiệp có thể đưa ra kết quả nhanh hơn, hiểu biết sâu sắc hơn, từ đó giúp đưa ra các quyết định kinh doanh tốt hơn.

      logo_qlik2

      Qlik là một nền tảng Business Intelligence (BI) cung cấp các công cụ trực quan hóa dữ liệu mạnh mẽ như biểu đồ, bảng điều khiển, báo cáo tương tác, hỗ trợ tự động phát hiện thông tin và gợi ý dựa trên dữ liệu, cho phép kết nối và tích hợp dữ liệu từ nhiều nguồn khác nhau, hỗ trợ phân tích dựa trên dữ liệu trực tiếp và thời gian thực.

      SIFT_Analytics_SPSS

      SPSS (Statistical Package for the Social Sciences) là một phần mềm chuyên dụng để thống kê dữ liệu, thường được dùng trong các lĩnh vực nghiên cứu khoa học và giáo dục với các tính năng hữu ích như: phân tích số liệu thống kê (phân tích tương quan, phân tích phương sai, kiểm định giả thuyết, phân tích phân nhóm (ANOVA), và hồi quy tuyến tính), xử lý dữ liệu, mô hình hóa dữ liệu,…

      SIFT_Analytics_Talend

      Talend là nền tảng tích hợp dữ liệu hàng đầu, giúp doanh nghiệp thống nhất, truy cập và quản lý dữ liệu hiệu quả. Talend giúp kết nối dữ liệu từ mọi nguồn, chuyển đổi dữ liệu dễ dàng, tích hợp dữ liệu liền mạch, phân tích dữ liệu hiệu quả, đảm bảo an toàn dữ liệu, dễ dàng sử dụng. Talend giúp đánh giá nhanh về tình trạng dữ liệu, về chất lượng, mức độ liên quan và mức độ phổ biến – giúp nhanh chóng nhận và cập nhật thông tin, dữ liệu cần thiết.

      SIFT_Analytics_Freshworks

      là một hệ sinh thái cung cấp các giải pháp quản trị doanh nghiệp, CRM – hỗ trợ khách hàng đa kênh, với các tính năng như quản lý thông tin liên lạc, tự động hóa, phân tích dữ liệu khách hàng và tích hợp đa kênh để cung cấp trải nghiệm tốt nhất cho khách hàng và nhân viên sử dụng. Các giải pháp của Freshworks được thiết kế giao diện thân thiện, dễ sử dụng cho người mới bắt đầu và tùy biến đa dạng theo yêu cầu vận hành của doanh nghiệp.

      Nhận báo giá/Hỗ trợ thông tin từ SIFT

        SIFT Analytics Group sẽ chỉ sử dụng thông tin cá nhân của bạn để cung cấp sản phẩm hoặc dịch vụ mà bạn yêu cầu hoặc cập nhật những thông tin có liên quan đến nội dung bạn đang quan tâm. Bạn có thể hủy đăng ký nhận những thông tin liên lạc này bất cứ lúc nào. Xem và đồng ý về các điều khoản

        DỊCH VỤ

        Phân tích và Khám phá dữ liệu

        Tìm hiểu thêm về các dịch vụ toàn diện cho Doanh nghiệp của chúng tôi bao gồm: Khám phá dữ liệu, phân tích dữ liệu và dữ liệu đám mây.

        Đào sâu và trực quan hóa dữ liệu

        Làm thế nào để tận dụng tối đa các thông tin từ dữ liệu để hiểu rõ được tình hình thực tế của Doanh nghiệp? Đào sâu vào dữ liệu để hiểu hơn và có thể đưa ra các quyết định chính xác cho doanh nghiệp của bạn.

        Quản trị và quản lý dữ liệu có sẵn

        Xây dựng nền tảng và Phát triển các chiến lược quản trị dữ liệu hiện đại, hiệu quả và an toàn.

        Tự động hóa quy trình Phân tích dữ liệu

        Sử dụng tính năng tự động hóa thông minh để hợp lý hóa quy trình làm việc và giảm tải các công việc lặp đi lặp lại.

        Dân chủ hóa dữ liệu

        Việc áp dụng dữ liệu đồng loạt và liền mạch, cho phép mọi người làm việc với dữ liệu một cách thoải mái.

        Đào tạo phân tích dữ liệu

        Dựa vào các nhu cầu thực tế của các phòng ban mà chúng tôi sẽ thiết kế chương trình đào tạo tiếp cận và phân tích dữ liệu phù hợp.

        Giải pháp ITSM

        Triển khai các biện pháp tự động hóa ITSM, phản hồi soạn sẵn và lập phiếu yêu cầu thông minh.

        Giải pháp CX được hỗ trợ bởi AI

        Tận dụng dữ liệu khách hàng theo những cách hoàn toàn tự động và được hỗ trợ bởi Thông tin chi tiết do AI điều khiển.

        IBM SPSS Statistics

        Gói bản quyền và các tính năng

        Tại sao nên dùng Phần mềm thống kê SPSS của IBM?

        IBM SPSS Statistics là phần mềm thống kê hàng đầu thế giới. Phần mềm cho phép bạn nhanh chóng tìm hiểu sâu hơn về dữ liệu của mình, khiến dữ liệu trở thành công cụ hiệu quả hơn nhiều so với bảng tính cơ bản, tạo lập cơ sở dữ liệu, cung cấp các công cụ đa chiều tiêu chuẩn dành cho nhà phân tích.

         

        Phân mềm thống kê SPSS vượt trội trong việc hiểu các mô hình và mối liên hệ phức tạp— cho phép người dùng đưa ra kết luận và đưa ra dự đoán chính xác nhất. Tốc độ xử lý tác vụ nhanh chóng như thao tác dữ liệu và thủ tục thống kê chỉ mất một phần ba thời gian của nhiều chương trình khác.

         

        Tìm hiểu thêm về IBM SPSS Statistics gói bản quyền và các tính năng, tải ngay PDF hoặc liên hệ ngay đến SIFT.

        Đăng ký nhận bản dùng thử đầy đủ tính năng

          SIFT Analytics sẽ chỉ sử dụng thông tin cá nhân của bạn để cung cấp sản phẩm hoặc dịch vụ mà bạn yêu cầu và liên hệ với bạn về nội dung liên quan mà bạn có thể quan tâm. Bạn có thể hủy đăng ký nhận những thông tin liên lạc này bất cứ lúc nào. Xem quy chế

          SIFT_Analytics_Qlik_Solution_Provider

          SIFT Analytics Group Wins 2023 Qlik Partner Regional Award

          Recognized for Outstanding Achievement, Innovation and Joint Customer Success with Qlik

          26 FEB, 2024 – SIFT Analytics Group, proudly announced a momentous achievement: Being awarded by Qlik as the Solution Provider of the Year 2023. 


          Presented annually, the awards recognize the Qlik partner community for excellence in several different categories both on a global scale and within key regions.


          “We’re honored to spotlight the stellar accomplishments of our partners, embodying our shared vision to transform data into actionable insights and real-world success for businesses worldwide,” said David Zember, Senior Vice President, WW Channels and Alliances at Qlik. “Our partners are at the heart of bringing Qlik’s innovative solutions to life, enabling organizations to transcend traditional data handling and unlock their full potential. The award celebrates our mutual commitment to turning complex data landscapes into tangible business outcomes.”


          With over 16 years of partnership, SIFT Analytics has been committed to delivering excellence in Qlik solutions, enriching businesses across diverse sectors. 


          “We extend our deepest gratitude to Qlik for this esteemed recognition. This award is a testament to the relentless dedication of our Singapore, Thailand, and Vietnam team and the strong partnership we share with Qlik “ said Gerald Tan, Managing Director of SIFT Analytics Group. Together, we will continue to push boundaries, harnessing the power of data to drive meaningful impact for businesses in ASEAN.

          About SIFT Analytics Group

          Headquartered in Singapore since 1999, with over 500 regional corporate clients, SIFT Analytics is the trusted partner in delivering reliable and innovative enterprise solutions paired with best-of-breed technology throughout the business analytics journey. Together with its experienced teams, the organisation will journey with users to integrate and govern data, predict future outcomes, optimise decisions, and achieve the next generation of efficiency and innovation.

          About Qlik

          Qlik converts complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio provides advanced, enterprise-grade AI/ML and data management. We excel in data integration and governance, offering comprehensive solutions that work with diverse data sources. Intuitive analytics from Qlik uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. Our AI/ML tools, both practical and scalable, lead to better decisions, faster. As strategic partners, our platform-agnostic technology and expertise make our customers more competitive.

          This year marks a special milestone for us at SIFT Analytics as we celebrate 25 years of transforming businesses. Since our inception in 1999, we have been on a journey fueled by innovation, dedication, and the incredible support of our clients and partners.


          But our journey isn’t just about the numbers of years we have served – it is about envisioning the future where businesses can make better decisions. From shaping Fortune 500 strategies to streamlining government operations, and turbocharging the growth of SMEs, we are honoured to be a significant part for some of the most epic success stories of the past quarter-century.


          Thank you for 25 years of trust, collaboration, and growth. Cheers to the next 25 years of pushing the boundaries of what’s possible.

          Unlock a surprise gift from SIFT by sending a congratulatory message below.

            SIFT Analytics will only use your personal information to provide the product or service you requested and contact you with related content that may interest you. You may unsubscribe from these communications at any time. View Privacy Policy

            T&C Applied:

            Terms and Conditions:

             

            1. Eligibility: To qualify for the gift from SIFT Analytics, individuals must submit a congratulatory message via the provided form.

            2. Limitation: Each company is eligible to receive a maximum of two gifts, regardless of the number of congratulatory messages submitted.

            3. Delivery Method: Gifts will be delivered via parcel to the address provided during the submission process.

            4. Verification: SIFT Analytics reserves the right to verify the authenticity of submitted congratulatory messages and may request additional information for verification purposes.

            5. Gift Allocation: Gifts are subject to availability and may be allocated on a first-come, first-served basis. Limited Stock

            6. Deadline: The submission deadline for congratulatory messages is 1 March 2024

            7. Disqualification: SIFT Analytics reserves the right to disqualify any individual or company that violates the terms and conditions

            8. By submitting a congratulatory message for SIFT Analytics’ 25th Anniversary, you agree to have your message posted on SIFT’s social media platforms, website and Google Review.

            9. SIFT Analytics reserves the right to review, edit, or remove any submitted messages that are deemed inappropriate, offensive, or irrelevant to the occasion.

            SIFT Training Calendar
            For Data Arcade Tournament – 2024

             
            SIFT Analytics Group is a partner and bulk tender provider for Qlik

             

            In partnership with Qlik, we would like to invite officers in the Singapore Public Service to participate in a test drive session where you will learn to visualise data, create personalized reports and dynamic dashboards to explore vast amounts of data and find meaningful insights through Qlik.

            Basic Test Drive - Registration for 9 April 2024

            Venue: Qlik’s Training Room  l  Time:  2:00 – 4:30 PM

            Who Should Attend? New to Qlik Sense / Analytics

            What can you expect?


            Gain an understanding of how associative, in-memory analysis is currently driving the change in          Business Intelligence market

             

            See the power of visualization and how it enables your organization to make faster, smarter decisions

             

            Construct a functional dashboard application

             

            Learn how to navigate your application and present it to your colleagues

             

             

            Qlik Talend Data Integration Workshop - 23 April 2024

            Venue: Qlik’s Training Room  l  Time:  2:00 – 4:30 PM

            Who Should Attend

            Data Integration Engineer / Familiar with data integration

            What can you expect?

             

            Qlik Talend Data Integration is a comprehensive platform designed to facilitate the real-time movement of data across various systems, applications, and sources within an organization.  Through Change Data Capture (CDC), it enables businesses to efficiently manage their data pipelines, ensuring that data flows smoothly and accurately throughout the entire data lifecycle.

             

             

            Key features of Qlik Talend Data Integration include:

             

             

            Data ingestion: The platform allows users to efficiently ingest data from a wide range of sources, including databases and cloud applications.

             

             

            Data delivery: The platform supports various methods for delivering data to target systems, including databases, data warehouses, streaming targets, and cloud applications.

             

             

            Real-time data integration: Qlik Talend Data Integration supports real-time data integration and streaming analytics, enabling organizations to process and analyze data as it is generated, providing timely insights and actionable intelligence.

             

             

            Advanced Test Drive (AutoML) - Date to be announced later

            Venue: Qlik’s Training Room  

            Who Should Attend

            Data Integration Engineer / Familiar with data integration

            Qlik AutoML

             

            AutoML (short for automated machine learning) refers to the tools and processes which make it easy to build, train, deploy and serve custom machine learning models. 

             

            Quickly apply machine learning across your organization

             

            Focus effort on higher impact work

             

            Improve business performance

             

             

             

            Advanced Test Drive (Advanced Visualization) - Date to be announced later

            Venue: Qlik’s Training Room  

            Advanced Test Drive (Advanced Visualization)

            Venue: Qlik’s Training Room

            Who Should Attend

            Data Integration Engineer / Familiar with data integration

            Advanced Visualization 

             

            With its modern architecture and comprehensive capabilities, Qlik enables a whole new range of possibilities, leading the way for a new generation of data analytics technologies.

             

            Use the Insight Advisor to generate visualizations

             

            Using visualization extensions

             

            Advanced Qlik functions, Pareto (ABC), Basket, etc.

             

             

             

            Geospatial Analytics Training (For Specific Agencies)

            Venue: Qlik’s Training Room  

            Who Should Attend

            Some working experience with Qlik Sense / Analytics Tools

            For more information, please email to edwina.hun@sift-ag.com

            What can you expect?

             

            Qlik GeoAnalytics lets you make better location-related decisions by offering powerful mapping and location-based analytics. Easily add maps to your applications with automatic geodata lookup and then overlay them with different visualizations. Gain new perspective beyond what you see in tables and charts with built-in support for a broad range of geoanalytic use cases. 

             

            Key features of Qlik GeoAnalytics include:

             

            Dive into the world of Geospatial analytics

             

            Discover how to work with Geo Layers in Qlik Sense

             

            Learn quick geospatial operations to uncover location-based insights

             

             

            Clinics

            Who Should Attend

            DAT / DATx Participants

            Date & Registration to be announced later

            What can you expect?

             

            Coaching session, for the participants to learn from the ‘real’ expert


            Individual Teams Application Reviews (~ 30 min slots)

            Guidance on any fixes and suggest the best practices

            Help the team to spruce up their dashboards before submission

             

            Date & Registration to be announced later

            Contact information

            For any inquiries regarding the Test Drive, QDI or Data Arcade Tournament 2024, please do not hesitate to contact us:

             

             

            Tel: 6295 0112
            Email: edwina.hun@sift-ag.com

             

             

            SIFT_Analytics_ADPT

            ADPT x SIFT Webinar
            Empowering Your Organization: A Guide to Becoming Data-Driven"

            31st January 2024, Wednesday | 2:00  – 3:30 PM
            Webinar

            SIFT Analytics Group Thailand and ADPT are pleased to announce their collaboration for the webinar titled “Empowering Your Organization: A Guide to Becoming Data-Driven,” held on January 31st, 2024, via Zoom Webinar. The purpose of this webinar was to disseminate insights on the transformation towards becoming a data-driven organization. The webinar featured the following key elements:

            • Identification of 8 Pitfalls in the Data-Driven Process
            • Exploration of 3 Key Elements Essential for Achieving a Data-Driven Organization
            • Step-by-Step Process for Transitioning into a Data-Driven Organization
            • Recommendation of Tools Facilitating Data-Driven Practices such as Alteryx, Qlik, etc.
            • Sharing of the Use Cases

            For those interested in delving deeper into the discussed topics, read the full article here.

             

            Additionally, the on-demand video of the webinar is available for viewing below.