Ability to update manual processes through automation
Who should attend: Customer Service manager, Marketing, Sales, and IT professionals
AI has emerged as an indispensable technology to embrace, enhancing customer service and support experiences by delivering tailored, streamlined, and impactful results.
This, in turn, fortifies and extends the bond between businesses and their customers, fostering a stronger and more powerful relationship.
● Transforming the Customer Experiences with AI
● Customer engagement with higher personalization
● AI-Powered forecast and provide critical insights for Customer Service and Sales & Marketing
Discover top customer experience trends and witness firsthand how AI can address your customer journey challenges and turn them into powerful opportunities.

Arrive early to register and enjoy complimentary refreshments prepared just for you.

The welcome note will provide an introduction to SIFT and Freshworks – Customer Service Suite and Sales solutions with AI

Introduction to Freshworks Customer Service Suite – An Omnichannel, combining AI Chat and ticketing for increased productivity.

Introduction to Freshsales – Artificial intelligence-powered CRM for actionable sales insights and predictions

We will be presenting a range of practical use cases that can significantly benefit your industry.

Have questions? We have the answers! We will be hosting an interactive Q&A session that gives attendees the opportunity to engage with thought leaders who have a deep understanding of AI-Enhanced Customer Journey.
Registration is FREE.
Ensure you mark your calendar for 24 November 2023 and register in advance to secure your spot at this highly anticipated AI event and networking session.
Don’t miss out on this valuable opportunity.
Event Details:
Date: 24 November 2023, Friday
Time: 3:00 PM – 5:00 PM
Venue: SIFT Office,
600 North Bridge Road #12-05,
Parkview Square, Singapore 188778
The event is designed for Leaders and Human Resource department of the Education sector in Thailand.
The Power of Freshworks: A Comprehensive Solution Showcase
Discover the realm of Freshworks CX & EX SaaS solutions tailored for the education sector. Whether it’s bolstering support for students and alumni (CX) or empowering instructors and staff (EX), this session will delve into the seamless AI-driven omnichannel chat experiences. Experience the synergy of Freshworks, offering a centralized gateway to all campus services through a unified platform, harmonizing data and standardization to provide a panoramic 360-degree insight into customer and employee lifecycles.
Innovating Education: Redefining the Student and Employee Experience
Dive into the ever-evolving landscape of Freshworks CX & EX trends within the education domain. Through illustrative use cases, witness how Freshworks adapts to your university’s unique needs with unparalleled flexibility. Each use case illuminates the intricacies universities face and demonstrates how Freshworks rises to the occasion, presenting innovative solutions that could redefine your university’s progress. Join us to explore these transformative possibilities and chart a course towards enhanced university experiences.
Why Attend:
Registration is FREE.
Event Details:
Date: 9 November 2023, Thursday
Time: 1:30 PM – 5:00 PM
Venue: SIFT Thailand Office,
CW Tower A, A3001/2, 30th Floor, 90 Ratchadaphisek Road, Huai Khwang, Bangkok 10310, Thailand
Agenda:

Arrive early to register and enjoy complimentary refreshments prepared just for you.
Additionally, we will be hosting a brief networking session, providing an excellent opportunity to connect with like-minded individuals.

The objective of this event is to provide an introduction to SIFT and Freshworks, and the key highlights of this informative session.

In this era of AI-driven transformation, the success of your AI initiatives is intricately tied to the quality of your data.
Acquire a comprehensive understanding of how AI functions within a business context.

By leveraging Artificial Intelligence, predictive analytics goes beyond conventional predictions, incorporating Machine Learning and business intelligence to precisely anticipate forthcoming outcomes.

Have questions? We have the answers! We will be hosting an interactive Q&A session that gives attendees the opportunity to engage with thought our Freshworks experts.

Indulge in refreshing beverages while engaging in valuable networking opportunities.
Sales & Marketing Executive,
SIFT Analytics Group Thailand
Analytics Consultant,
SIFT Analytics Group Thailand
CX, Solutions Consultant,
SIFT Analytics Group Thailand
Industry: Chemicals
Department: Operations
Region: Asia-Pacific
improved chemical catalyst lifespan
increase in revenue via predictive analytics
increase in efficiency
Empowered employees to harness data through democratization
Ability to update manual processes through automation
Improved decision making through quicker insights and a higher level of analysis
“ We wanted to be a solely data-driven organization and move away from making ‘gut feeling’ decisions. We looked to Alteryx for the right tools and expertise. ”

Chatsuda Kanjanarat, SVP Transformation Excellence
Global Chemical
For a chemical reaction to occur at speed and scale within a controlled environment, a catalyst is often introduced into the formula. Catalysts also have the unique characteristic of causing a chemical reaction to happen in a different way. When it came to changing the status quo, the team at GC wanted to move away from doing things the way they’ve always been done.
“We often changed our chemical catalysts at known intervals, simply because that’s how we’ve always done it” said Chatsuda Kanjanarat, SVP Transformation Excellence, GC. “We looked to Alteryx for the tools and expertise to change that.”
Alteryx served as the catalyst for change at GC, starting with its team of engineers, who make up 70% of the entire organization. As they began leveraging Alteryx, they sought out a solution to the arduous task of maintaining and swapping catalysts every five years. By being able to gather the necessary data and analyze it in Alteryx, GC engineers discovered they could extend the life of their catalysts by up to 40%. The result of this discovery allows for GC engineers to effectively save business resources while still producing high quality products.
After working with Alteryx automation for over a year, GC’s team of engineers have begun to leverage the insights powered by Alteryx to drive organization-wide advantages. Olefin and phenol production, GC’s area of expertise, require large amounts of chemical feedstock. Chemical feedstocks are raw, untreated petroleum oil materials. Using their learnings from over the year and Alteryx’s predictive suite of tools, engineers have been able to predict their chemical output, or “yield” as it is more commonly known in the scientific community, to make better feedstock purchasing decisions.
The process was as follows: Leverage sales, production, pricing data, and plant conditions from disparate systems like CRM’s and ERP’s to create a better algorithm that is user-friendly and allows for advanced analytics reskilling and upskilling, and provides deeper insights. The objective was to create a model to predict the price of phenol, which is an organic compound used as an intermediate for industrial synthesis. The team embarked on a year-long proof-of-concept period encompassing:
Leveraging 19 parameters overall, the team evolved from utilizing one Python-driven Linear Regression Model to building an Alteryx driven Random Forest model which allows them to leverage up to 50 parameters with a high confidence interval above 0.95 and an error rate of 2.6%.
Prior to Alteryx, feedstock was purchased when needed and not in a strategic manner. The team now knows when it is best to purchase feedstock and how much, predict their yield, and drive value back to the business while doing so in an innovative and environmentally friendly way. This new process has driven $1.5M to the phenol businesses’ bottom-line.
“ Alteryx makes predictive analytics and the use of machine learning more accessible and agile by switching between many different methods and algorithms with a simple switch icon. You can do this directly on the platform instead of spending time coding an algorithm that does it. ”

Ruj Purnariksha, Digital Transformation Lead
Global Chemical
The GC team is looking forward to making innovations in methanol and propane production, expanding the Alteryx footprint across its different functions, and officially launching the phenol predictive model in September 2021. Driving towards a holistic data-driven culture remains the goal at GC, and the team plans on continuing to upskill their engineers by holding “data days” and “data use case showcases.”
Thank you to all who joined our workshop’ Workflow Automation for Financial Services’.
We explored how automation revolutionizes finance processes, boosts efficiency, and ensures accuracy. Kudos to our experts and engaged participants for making it a success.
If you have any inquiries regarding additional features, use cases, or solutions for financial services, feel free to contact us at any time.
IBM SPSS
CAMPUS EDITION
The world’s leading statistical software
Why IBM SPSS Campus Edition?
One platform for teaching, research, and real-world data analysis. Built for higher education – powerful enough for research, simple enough for students. Analyze complex data. Generate reliable insights. Without technical friction.
Prepare and analyze data easily through an intuitive user interface without having to write code.
Enhance SPSS syntax with R and Python using a library of extensions or by building your own.
Run advanced and descriptive statistics, regression analysis, decision trees, and more with an integrated interface.
Choose from subscription or traditional licenses, with multiple options for capabilities based on need.
26-Year IBM Partnership
Certification and Awards
IBM 2022 Top Performing Business Partner (Build Motion)
IBM Premium Business Partner
IBM Software Practice Accreditation
First IBM SPSS Software Practice Gold Accreditation in Asia Pacific
IBM Business Analytics Award Winner
IBM Authorized Channel Value Rewards
IBM Authorized Software Value Plus
IBM Software Top Performer Application – Specific Licensing (ASL)
IBM Business Analytics ASL Business Partner Excellence Award
IBM SPSS Franchise of the Year APAC
IBM Business Analytics Top Business Partner
IBM Outstanding ASL Award
SIFT University Customers
Serving 100% Singapore and Thailand
SIFT Collaboration with Universities in Vietnam
SIFT Supporting Activities
IBM SPSS Campus Edition Executive for Universities
Activate Premium Features
Explore the latest SPSS 31 features through step-by-step tutorials and product overviews on SIFT’s YouTube channel.
AMOS–SPSS Integration
A seamless breakthrough bringing structural equation modeling directly into SPSS.
SPSS with Python & R Integration
Advanced analytics powered by Python and R.
SPSS Campus Edition Sponsored Trial Program
Start your complimentary trial for education and research today.
CONTACT SIFT Analytics Vietnam
ThS.Phan Thu Thuy – Country Manager | +84 931 045 700 | lisa.phan@sift-ag.com
The event is designed for Directors, Heads, Managers, and Practitioners of Data Analytics/ML/AI from all Public Sectors and Commercial in Singapore.
Given how much AI dominates today’s technology conversations, many businesses feel the competitive pressure to jump on it. Organizations see this as a tremendous potential for rapid market competition and gather information on how to use these AI technologies to improve their overall businesses.
Not all organizations can implement AI or can they? Some organizations may be hesitant to try AI and Analytics due to the lack of technical skills to implement or manage properly. Another challenge is Data Analysts and Data Scientists can spend anywhere from 60% – 80% of their time wrangling, cleansing, and stitching their data.
Solutions have already been found for all of these challenges. Therefore, we’d like to invite you to this transformative event where you can explore the most efficient way to connect and make smart and accurate predictions.

Arrive early to register and enjoy complimentary refreshments prepared just for you.
Additionally, we will be hosting a brief networking session, providing an excellent opportunity to connect with like-minded individuals.

This event aims to provide an introduction to SIFT and Qlik, and the key highlights of this informative session.

In this era of AI-driven transformation, the success of your AI initiatives is intricately tied to the quality of your data.
Acquire a comprehensive understanding of how AI functions within a business context.

By leveraging Artificial Intelligence, predictive analytics goes beyond conventional predictions, incorporating Machine Learning and business intelligence to precisely anticipate forthcoming outcomes.

In the modern landscape, businesses extensively employ predictive analytics to effectively target customers and achieve operational outcomes. The experts will be sharing the examples of how predictive analytics is applied to drive success.

Indulge in refreshing beverages while engaging in valuable networking opportunities.
Why Attend:
– Experts Sharing & Adaptable AI Solutions
– High-Level Discussions
– Networking Opportunity
Registration is FREE.
Ensure you mark your calendar for August 31st and register in advance to secure your spot at this highly anticipated AI event and networking session. Don’t miss out on this valuable opportunity.
Event Details:
Date: 31 August 2023, Thursday
Time: 2:00 PM – 5:00 PM
Venue: Qlik Singapore,
9 Temasek Blvd, Suite 27-01/03, Suntec Tower Two, S038989
From this Lunch and Learn session, we trust that attendees have recognized the significance of emerging technologies enhancing the unified campus experience within education institutions.
For any inquiries regarding additional features, use cases, or solutions for education, please do not hesitate to contact SIFT Analytics at any time.
AWS (Amazon Web Services) – Put your data to work on the most scalable, trusted, and secure cloud.
Freshworks – IT Service Products
Freshservice – Right-size your IT and service management.
Freshservice for Business Teams – Streamlines business processes across the whole organization.
AI-Analytics offers you a gateway to a new era of business success. Artificial Intelligence (AI) can support three important business needs: automating business processes, unlocking insights, and predictions. To date, the AI role has helped many businesses – big, small, local, and international levels to solve their business problems from operations to sales functions.
As part of the transformative experience, attendees will have the opportunity to learn the latest advancements in AI-Analytics, equipping them with important knowledge necessary to drive the organization’s success.
Through keynote presentations, engaging discussions, and interactive demos, attendees will explore real-world case studies, success stories, and practical applications that can be applied to their organization.
Additionally, our esteemed customer has been invited to share their knowledge and experience, providing attendees with valuable insight into how these technologies have changed their business approach and transformed their previous practices.
Furthermore, our customer has been invited to share his knowledge and experience to give attendees a perspective of gaining insights and how it has given their business a new strategic approach to the things they have done in the past.
Attendees will have the chance to network with like-minded professionals, exchange best practices, and forge valuable connections.
Join us in this event and be ahead of the competition. Register today.
1:00 PM – Registration & Refreshments
2:00 PM – Welcome and Introductions
➤ Introduction of speakers and agenda
2:15 PM – Business Prediction with Alteryx Designer
➤ Automating Analytics in Real-time
➤ Use cases with a live demo
2:50 PM – Tea Break and Networking
3:20 PM – Is AI Smarter than Humans?
➤ Exploring Alteryx Auto Insights
➤ Applying AI for Actionable Insights
4:00 PM – Customer Sharing: Building a Data-Driven Organization
➤ Importance of meaningful insights
➤ A new strategy to their business approach
4:20 PM – Q&A Session
➤ Discussions on specific applications and challenges
4:40 PM – Lucky Draw Games
18th August 2023, Friday | 1:00 – 5:00 PM
Venue: Intercontinental Saigon, Ho Chi Minh City