Ability to update manual processes through automation
We had a fantastic day at AWS Public Sector Day Singapore, where we welcomed numerous visitors and engaged in stimulating discussions on data analytics and innovation at our SIFT booth.
Our team of seasoned Qlik experts shared their expertise on leveraging cutting-edge technologies, including cloud computing, data analytics, and AI Automation, to drive tangible improvements in public service delivery. These advancements contribute to bolstering government credibility and operational efficiency, ensuring a more robust and effective public sector.








For more information or enquiries about Qlik products and services, feel free to contact us below.
A no-code cloud service that streamlines workflows between SaaS applications and Qlik Cloud
AI-POWERED SELF-SERVICE
Minimize wait times, increase resolutions. Freshbots, powered by Freddy Self Service, work on many channels so customers can find answers wherever they are. With Freshbots deflecting up to 70% of conversations, your team can focus on what matters most.*
UNIFIED AGENT WORKSPACE
Empower agents to personalize service on the fly. View all customer interactions across channels in one place. Freddy Copilot is an always-on assistant that can suggest responses, recommend actions, and summarize events.
ADVANCED TICKETING
Reach out to colleagues to swiftly resolve customer issues. Swarm fast. Rally a dream team. Track accountability. Advanced ticketing keeps all the information in one place, so it’s easy to stay on top of progress and no one drops the ball.
PROACTIVE INSIGHTS
Powered by generative AI, Freddy Insights proactively analyzes performance data for opportunities to optimize productivity and head off potential issues. Freddy Insights even recommends remediation actions—and helps execute them.
STREAMLINED ADMIN
Give admins the tools to streamline operations and boost efficiency with AI-powered workflow automations.
The event is designed for Leaders and Human Resource department of the Education sector in Thailand.
The Power of Freshworks: A Comprehensive Solution Showcase
Discover the realm of Freshworks CX & EX SaaS solutions tailored for the education sector. Whether it’s bolstering support for students and alumni (CX) or empowering instructors and staff (EX), this session will delve into the seamless AI-driven omnichannel chat experiences. Experience the synergy of Freshworks, offering a centralized gateway to all campus services through a unified platform, harmonizing data and standardization to provide a panoramic 360-degree insight into customer and employee lifecycles.
Innovating Education: Redefining the Student and Employee Experience
Dive into the ever-evolving landscape of Freshworks CX & EX trends within the education domain. Through illustrative use cases, witness how Freshworks adapts to your university’s unique needs with unparalleled flexibility. Each use case illuminates the intricacies universities face and demonstrates how Freshworks rises to the occasion, presenting innovative solutions that could redefine your university’s progress. Join us to explore these transformative possibilities and chart a course towards enhanced university experiences.
Why Attend:
Registration is FREE.
Event Details
Date: 9 November 2023, Thursday
Time: 1:30 PM – 5:00 PM
Venue: SIFT Thailand Office,
CW Tower A, A3001/2, 30th Floor, 90 Ratchadaphisek Road,
Huai Khwang, Bangkok 10310, Thailand
Agenda

Arrive early to register and enjoy complimentary refreshments prepared just for you.
Additionally, we will be hosting a brief networking session, providing an excellent opportunity to connect with like-minded individuals.

The objective of this event is to provide an introduction to SIFT and Freshworks, and the key highlights of this informative session.

In this era of AI-driven transformation, the success of your AI initiatives is intricately tied to the quality of your data.
Acquire a comprehensive understanding of how AI functions within a business context.

By leveraging Artificial Intelligence, predictive analytics goes beyond conventional predictions, incorporating Machine Learning and business intelligence to precisely anticipate forthcoming outcomes.

Have questions? We have the answers! We will be hosting an interactive Q&A session that gives attendees the opportunity to engage with thought our Freshworks experts.

Indulge in refreshing beverages while engaging in valuable networking opportunities.
Sales & Marketing Executive,
SIFT Analytics Group Thailand
Analytics Consultant,
SIFT Analytics Group Thailand
CX, Solutions Consultant,
SIFT Analytics Group Thailand
In a world where AI is seamlessly integrated into our daily lives, our workshop explored the widespread influence of artificial intelligence. We delved into how AI is omnipresent, shaping industries and offering boundless opportunities.
As the driving force behind informed decisions and transformative success, Qlik AutoML harnesses AI-driven analytics to empower your business for growth.
With use cases ranging from sales forecasting to churn reduction, customer lifetime value, inventory optimization, capital allocation, spend analysis and more, let Qlik AutoML generate predictive insights for your everyday problems.
SIFT ANALYTICS GROUP chuyên cung cấp các giải pháp về Phân Tích Dữ Liệu – có trụ sở chính tại Singapore và các nước thành viên Việt Nam, Thái Lan, Malaysia và là một trong những Partner lớn nhất của IBM SPSS tại Đông Nam Á.
Hiện nay, các trường Cao Đẳng/ Đại Học tại Việt Nam đang dành nhiều sự quan tâm trong việc ứng dụng các Công Nghệ số để áp dụng trong việc dạy, học và công tác nghiên cứu. Tuy nhiên, các công cụ cơ bản như Excel, Google Analytics,…vẫn đang được duy trì sử dụng rộng rãi.
Trên thực tế, các Doanh Nghiệp đã và đang sử dụng các công nghệ mới nhất để giải quyết các vấn đề đều được tích hợp AI, Machine Learning. Do đó, SIFT ANALYTICS quyết định tổ chức Dự án Hợp tác nhằm cập nhật các Công Nghệ Mới trong lĩnh vực Phân Tích Dữ Liệu và Phân Tích Thống Kê cho các Trường Đại Học, Cao Đẳng.
Chương trình hợp tác tại SIFT ANALYTICS:
Chương trình hợp tác sẽ là cơ hội để SIFT ANALYTICS và các Thầy Cô giao lưu, chia sẻ, trao đổi, xem demo trực tiếp các giải pháp Công Nghệ thực tế và tham luận giúp thu hẹp khoảng cách giữa giáo dục chuyên môn và nhu cầu thị trường.
Quý đối tác có nhu cầu nhận thêm thông tin, chi tiết chương trình vui lòng điền form thông tin. Chúng tôi sẽ liên hệ lại ngay để trao đổi hoặc gọi Hotline: (+84) 28 730 40 788
Ngày tổ chức: 12/10/2023
Thời gian: lúc 7h30 đến 11h30 phút sáng
Địa điểm: Hội trường I, Trường Đại học Khoa học Tự nhiên, ĐHQG-HCM
(Số 227 đường Nguyễn Văn Cừ, phường 4, quận 5, Thành phố Hồ Chí Minh)
SIFT Analytics Group, in collaboration with Alteryx, organized this event to provide attendees with updates on the trends in Insight-based data discovery.
Additionally, it showcased the success stories of businesses that had been transformed using Alteryx Auto Insights. It also created opportunities for attendees to engage in discussions and exchange experiences that could lead to innovative ideas for optimizing business processes.
Insights In Action with Alteryx Auto Insights, by SIFT Analytics Group.
Panel Discussion: ‘Carving The Customer Trends’, by SIFT Analytics Group and Alteryx
Alteryx Auto Insight Use Cases with Demo, by SIFT Analytics Group.
Happy Hour and Networking
We hope you enjoyed the event as much as we did!
For more information or enquiries about Alteryx products and services, feel free to contact us below.
Connect — ETL, ELT
Prepare — Data prep, enrichment, data quality
Analyze — Analytics, geospatial, AutoML
Scale & Automate — Reporting, analytic apps, data stories
SIFT Analytics Group Vietnam would like to express our gratitude for the interest of all attendees at the event ”The Power of AI-Analytics: Empowering Business through Data, Insights and Actions“.
We hope that over the few hours at the event, you have gained insights regarding the latest advancements in AI-Analytics, and how it can be implemented for your organization to further drive business success.











Our free live DEMO is available for online enquirers as well.
We encourage organisations to register and secure a spot for a Data Analytics DEMO below.
Alteryx — Enable fast, confident decisions across the enterprise.
Connect — ETL, ELT
Prepare — Data prep, enrichment, data quality
Analyze — Analytics, geospatial, AutoML
Scale & Automate — Reporting, analytic apps, data stories
Who should attend: Customer Service manager, Marketing, Sales, and IT professionals
AI has emerged as an indispensable technology to embrace, enhancing customer service and support experiences by delivering tailored, streamlined, and impactful results.
This, in turn, fortifies and extends the bond between businesses and their customers, fostering a stronger and more powerful relationship.
● Transforming the Customer Experiences with AI
● Customer engagement with higher personalization
● AI-Powered forecast and provide critical insights for Customer Service and Sales & Marketing
Discover top customer experience trends and witness firsthand how AI can address your customer journey challenges and turn them into powerful opportunities.

Arrive early to register and enjoy complimentary refreshments prepared just for you.

The welcome note will provide an introduction to SIFT and Freshworks – Customer Service Suite and Sales solutions with AI

Introduction to Freshworks Customer Service Suite – An Omnichannel, combining AI Chat and ticketing for increased productivity.

Introduction to Freshsales – Artificial intelligence-powered CRM for actionable sales insights and predictions

We will be presenting a range of practical use cases that can significantly benefit your industry.

Have questions? We have the answers! We will be hosting an interactive Q&A session that gives attendees the opportunity to engage with thought leaders who have a deep understanding of AI-Enhanced Customer Journey.
Registration is FREE.
Ensure you mark your calendar for 24 November 2023 and register in advance to secure your spot at this highly anticipated AI event and networking session.
Don’t miss out on this valuable opportunity.
Event Details:
Date: 24 November 2023, Friday
Time: 3:00 PM – 5:00 PM
Venue: SIFT Office,
600 North Bridge Road #12-05,
Parkview Square, Singapore 188778
The event is designed for Leaders and Human Resource department of the Education sector in Thailand.
The Power of Freshworks: A Comprehensive Solution Showcase
Discover the realm of Freshworks CX & EX SaaS solutions tailored for the education sector. Whether it’s bolstering support for students and alumni (CX) or empowering instructors and staff (EX), this session will delve into the seamless AI-driven omnichannel chat experiences. Experience the synergy of Freshworks, offering a centralized gateway to all campus services through a unified platform, harmonizing data and standardization to provide a panoramic 360-degree insight into customer and employee lifecycles.
Innovating Education: Redefining the Student and Employee Experience
Dive into the ever-evolving landscape of Freshworks CX & EX trends within the education domain. Through illustrative use cases, witness how Freshworks adapts to your university’s unique needs with unparalleled flexibility. Each use case illuminates the intricacies universities face and demonstrates how Freshworks rises to the occasion, presenting innovative solutions that could redefine your university’s progress. Join us to explore these transformative possibilities and chart a course towards enhanced university experiences.
Why Attend:
Registration is FREE.
Event Details:
Date: 9 November 2023, Thursday
Time: 1:30 PM – 5:00 PM
Venue: SIFT Thailand Office,
CW Tower A, A3001/2, 30th Floor, 90 Ratchadaphisek Road, Huai Khwang, Bangkok 10310, Thailand
Agenda:

Arrive early to register and enjoy complimentary refreshments prepared just for you.
Additionally, we will be hosting a brief networking session, providing an excellent opportunity to connect with like-minded individuals.

The objective of this event is to provide an introduction to SIFT and Freshworks, and the key highlights of this informative session.

In this era of AI-driven transformation, the success of your AI initiatives is intricately tied to the quality of your data.
Acquire a comprehensive understanding of how AI functions within a business context.

By leveraging Artificial Intelligence, predictive analytics goes beyond conventional predictions, incorporating Machine Learning and business intelligence to precisely anticipate forthcoming outcomes.

Have questions? We have the answers! We will be hosting an interactive Q&A session that gives attendees the opportunity to engage with thought our Freshworks experts.

Indulge in refreshing beverages while engaging in valuable networking opportunities.
Sales & Marketing Executive,
SIFT Analytics Group Thailand
Analytics Consultant,
SIFT Analytics Group Thailand
CX, Solutions Consultant,
SIFT Analytics Group Thailand
Industry: Chemicals
Department: Operations
Region: Asia-Pacific
improved chemical catalyst lifespan
increase in revenue via predictive analytics
increase in efficiency
Empowered employees to harness data through democratization
Ability to update manual processes through automation
Improved decision making through quicker insights and a higher level of analysis
“ We wanted to be a solely data-driven organization and move away from making ‘gut feeling’ decisions. We looked to Alteryx for the right tools and expertise. ”

Chatsuda Kanjanarat, SVP Transformation Excellence
Global Chemical
For a chemical reaction to occur at speed and scale within a controlled environment, a catalyst is often introduced into the formula. Catalysts also have the unique characteristic of causing a chemical reaction to happen in a different way. When it came to changing the status quo, the team at GC wanted to move away from doing things the way they’ve always been done.
“We often changed our chemical catalysts at known intervals, simply because that’s how we’ve always done it” said Chatsuda Kanjanarat, SVP Transformation Excellence, GC. “We looked to Alteryx for the tools and expertise to change that.”
Alteryx served as the catalyst for change at GC, starting with its team of engineers, who make up 70% of the entire organization. As they began leveraging Alteryx, they sought out a solution to the arduous task of maintaining and swapping catalysts every five years. By being able to gather the necessary data and analyze it in Alteryx, GC engineers discovered they could extend the life of their catalysts by up to 40%. The result of this discovery allows for GC engineers to effectively save business resources while still producing high quality products.
After working with Alteryx automation for over a year, GC’s team of engineers have begun to leverage the insights powered by Alteryx to drive organization-wide advantages. Olefin and phenol production, GC’s area of expertise, require large amounts of chemical feedstock. Chemical feedstocks are raw, untreated petroleum oil materials. Using their learnings from over the year and Alteryx’s predictive suite of tools, engineers have been able to predict their chemical output, or “yield” as it is more commonly known in the scientific community, to make better feedstock purchasing decisions.
The process was as follows: Leverage sales, production, pricing data, and plant conditions from disparate systems like CRM’s and ERP’s to create a better algorithm that is user-friendly and allows for advanced analytics reskilling and upskilling, and provides deeper insights. The objective was to create a model to predict the price of phenol, which is an organic compound used as an intermediate for industrial synthesis. The team embarked on a year-long proof-of-concept period encompassing:
Leveraging 19 parameters overall, the team evolved from utilizing one Python-driven Linear Regression Model to building an Alteryx driven Random Forest model which allows them to leverage up to 50 parameters with a high confidence interval above 0.95 and an error rate of 2.6%.
Prior to Alteryx, feedstock was purchased when needed and not in a strategic manner. The team now knows when it is best to purchase feedstock and how much, predict their yield, and drive value back to the business while doing so in an innovative and environmentally friendly way. This new process has driven $1.5M to the phenol businesses’ bottom-line.
“ Alteryx makes predictive analytics and the use of machine learning more accessible and agile by switching between many different methods and algorithms with a simple switch icon. You can do this directly on the platform instead of spending time coding an algorithm that does it. ”

Ruj Purnariksha, Digital Transformation Lead
Global Chemical
The GC team is looking forward to making innovations in methanol and propane production, expanding the Alteryx footprint across its different functions, and officially launching the phenol predictive model in September 2021. Driving towards a holistic data-driven culture remains the goal at GC, and the team plans on continuing to upskill their engineers by holding “data days” and “data use case showcases.”